Subscription Terms

Last updated: October 4, 2026

These Subscription Terms apply when you choose a Fadewell subscription ("Subscription") and form part of our Terms of Service.

1. How It Works

When you subscribe, you authorise us to automatically charge your payment method at the price and frequency shown at checkout (for example, every [30] days), until you cancel. Each charge is followed by a new shipment. Your first charge happens when you place your order. Renewals are charged on the same cycle afterwards.

2. Price

The Subscription price, including any introductory discount, is clearly shown at checkout and in your order confirmation. If an introductory price applies, renewals are charged at the regular Subscription price shown at checkout. Applicable taxes and shipping costs, if any, are added to each renewal.

3. Confirmation and Reminders

After you subscribe, you'll receive a confirmation email with your Subscription terms and instructions on how to cancel. We'll send renewal reminders and notices where required by law.

4. How to Cancel

You can cancel at any time, with no cancellation fees:

Online: log in to your customer account, go to "Manage Subscription" and click "Cancel Subscription"; or
By email: write to mooran@atomicmail.io with "Cancel Subscription" in the subject.

To avoid your next charge, cancel at least [48 hours] before your next billing date. Cancellation stops all future charges. Orders already processed or shipped will still be delivered and are not refundable, except as described in our Refund Policy. We'll send you a confirmation of your cancellation.

5. Managing Your Subscription

From your account you can skip a shipment, change the delivery frequency, update your address or payment method, or pause your Subscription, where these options are available.

6. Price and Term Changes

We may change the Subscription price or terms. We'll notify you by email at least [30] days before any change takes effect, giving you time to cancel. If you don't cancel, the new price or terms will apply from the next renewal after the notice period.

7. Failed Payments

If a renewal payment fails, we may retry the charge or ask you to update your payment method. If payment cannot be collected, we may pause or cancel your Subscription.

8. Our Right to Cancel

We may cancel a Subscription at any time, for example if a product is discontinued or in case of suspected fraud or abuse. We'll notify you and will not charge you for shipments that won't be sent.